We primarily deliver all our products via Posten. Normal delivery time is 2-4 working days, but may be affected by the time the order is registered. All our orders registered before 09:00 will be shipped the same business day, remaining the next morning (as long as this is a business day). You will receive a message from us when the item has been shipped. The buyer is responsible for providing us with the correct delivery address.
If the item is damaged on delivery, this must be reported to the seller as soon as possible and preferably by e-mail on the day of arrival. It is important that you provide us with a complete report of any damage that has occurred. If you notice that the packaging is damaged at the time of delivery, you must also report this directly to the person from whom you sign for the package.
The seller will never pay return shipping for the customer, so if the customer sends us a package in return, the cost will be incurred by the customer and not the seller.
It is the buyer’s responsibility to provide the correct address to the seller and ensure that these correspond with the national register and postal addresses.
NOTE! PACKAGES THAT ARE NOT PICKED UP WILL BE INVOICED NOK 258,- TO COVER SHIPPING AND PACKAGING COSTS!
If you have special shipping needs, please contact us via email: info@haircode.no, instagram or facebook.